Courier Shipping Times

Overview

Visionary uses a combination of freight services, depending on the type of freight and where it is travelling around New Zealand. A majority of our freight for smaller items such as recessed luminaires and small volumes of commercial freight are couriered using NZ Posts courier network. Bulk and palletized freight currently uses a combination of Mainfreight and toll, depending on which Visionary warehouse the product is being shipped from. Our courier services standards are listed below;

Note: These below rates are guidelines only and may change without notice.

Service Type Delivery Service Standard Notes
Courier
South Island Overnight

Standard for South Island
Overnight (Next Working Day)
Allow an additional 1-2 days for rural delivery
Courier 
North Island Economy

Standard for North Island
2-3  Working Days
Allow an additional 1-2 days for rural delivery

Courier
North Island Priority

Optional Service for North Island
Overnight (Next Working Day)
Allow an additional 1-2 days for rural delivery

Bulk Freight (Palletized)
South Island

Standard For South Island
1-2 Working Days
Allow an additional 1-2 days for rural delivery

Bulk Freight (Palletized)
North Island


Standard for North Island
3-5 Working Days
Allow an additional 1-2 days for rural delivery

Freight Contact details 

When an order is shipped, you should be send tracking number/s for the products that have sent, as well as carrier and service standard information. Below are a list of useful contact details for our carriers to check the status of your package if something was to go wrong or if the package has fallen out of its service standards.

Carrier Contact Details
NZ Post (Courier) Phone
Within New Zealand:
(06) 349 1234
0800 STAMPS (0800 782 677)

Email:
collectables@nzpost.co.nz
Mainfreight/Owens


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